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TERMS OF SERVICE

Effective Date: July 19, 2026

These Terms of Service govern your use of theluminaadvisory.com and any engagement with Lumina Advisory (a trade name of Lumina Orellana Group, LLC, "Lumina," "we," "us," or "our").

Our Services
Lumina Advisory is a technology advisor providing audits, procurement support, platform builds, training, and ongoing advisory services to businesses of every size. All engagements are customized per client and detailed in a written proposal or agreement before work begins.

Vendor Relationships, Commissions & Affiliate Links
Lumina may earn a referral commission from vendors on some recommendations. This is disclosed to you in writing before any formal recommendation is made, and vendor pricing is never marked up to accommodate this.

To facilitate these partnerships, some links on our website, in blog posts, newsletters, or within our digital communications may be customized tracking links ("affiliate links"). If you click one of these links, the third-party vendor will place a cookie on your browser to attribute the referral to us. Clicking these links does not change your pricing or experience, but it allows us to be credited for the referral. We are not responsible for the privacy practices or cookie deployment of these external vendor websites.

Payments
Invoices are delivered and processed through Moxie Pro. ACH is our default payment method. Card payment is available at your request and carries a processing surcharge, which is your choice, not a Lumina fee. Invoices are due on the terms stated in your proposal or agreement.

Engagement Terms
Specific terms for your engagement, including scope, pricing, and timeline, are detailed in your signed proposal or agreement. These Terms of Service apply in addition to, not instead of, that agreement.

Cancellation
Cancellation terms vary by service and are outlined in your engagement agreement.

Intellectual Property
All content, graphics, logos, and materials on this website are the property of Lumina Orellana Group, LLC and are protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute our content without written permission.

Third-Party Links
Our website may contain links to third-party websites or services (such as our technology partners). We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites.

No Guarantee of Outcome
While we bring honest, informed guidance to every engagement, Lumina cannot guarantee specific business outcomes or vendor performance.

Disclaimer of Warranties
This website and its contents are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

Limitation of Liability
To the extent permitted by law, Lumina's liability for any claim related to our services is limited to the amount paid for the specific engagement in question.

Governing Law & Dispute Resolution
These terms are governed by the laws of the State of Indiana, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Tippecanoe County, Indiana, and the parties hereby consent to personal jurisdiction and venue there.

Changes to These Terms
We may update these terms from time to time. The most current version will always be posted on this page.

Questions
Email us at hello@theluminaadvisory.com.